Verizon Family

Content rating
Everyone
Shares Location
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

Obtain a smooth experience via Verizon Family. Verizon Consumer Group tailored this platform for the APPzone community. Visit Lifestyle for other info.

Quick Guide To Get Verizon Family

Help keep your family safe and connected on the go with Verizon Family. With features such as Location sharing, Parental Controls, Safe Walk with SOS, Crash Detection, Roadside Assistance, and Family Line all in one app.

From a single app, you can:
- Use content filtering
- Monitor and limit Verizon call and text activity on smartphones
- Limit Verizon data usage on smartphones or connected tablets
- Monitor web and app activity
- Manage screen time
- Pause internet
- Use location sharing, pick-me-up and check-in features
- Get location alerts
- View driving activity

Basic location sharing and 24/7 Assist are now available on your Smartwatch via Wear OS. Location services such as Safe Walk are not available at this time. Featuring Wear OS Complications.

Legal: To use the Verizon Family app, a Verizon standard monthly postpaid account on an eligible device or an invitation from a Verizon account is required. Verizon postpaid mobile plans include Verizon Family location sharing features at no add’l cost or upgrade to Verizon Family Plus ($14.99/mo until canceled) for location sharing and alerts, parental controls for calls, texts and online activity, driving insights and roadside assistance. Roadside assistance through Signature Motor Club, 4 events/yr. Verizon Family app download required. Service does not monitor calls or texts sent over the internet and does not contact 911 for crash or SOS alerts. Push notifications must be enabled to see when new members join family acct. Some alerts sent via text message. Msg & data rates apply.

See full terms and conditions at: https://www.verizon.com/support/verizon-family-legal/
Parental Control App & Family Locator: track screen time, location & driving
Updated on
Aug 26, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    about how developers declare sharing
  • This app may collect these data types
    Location, Personal info and 6 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

35.2K reviews
Brian Hamilton
February 4, 2026
We've tried to like this app, but it's just not very good. Location notifications are sometimes minutes behind or don't come at all. There is no way to opt out of features you don't want, so every time you open the app, like when it hasn't sent a notification of departure, you have to click on several tiny x's or not nows, before it refreshes. Also, it is a massive memory hog, prompting my Samsung to routinely tell me that Verizon Family is using a lot of background resources. We're done.
39 people found this review helpful
Did you find this helpful?
Verizon Consumer Group
February 13, 2026
We appreciate your valuable feedback and we’re sorry you experienced this issue. Your feedback has been provided to the team for investigation. Thank you for your patience!
Dan Zimmerman
August 24, 2026
Updating again: I'm finding something else. this app is useless. I set it to limit screen time to an hour, but yet it shows me the kid has been on for 3:30..and still going. It gets a zero. This app is bad. Every time I open I get annoying reminder messages that something isn't turned on on my kids phone. I didn't turn some things on for a reason...I don't need to be reminded every time I open the app. It also tells me that some things I did set up aren't working and then says they are.
10 people found this review helpful
Did you find this helpful?
Verizon Consumer Group
July 10, 2026
We apologize for the frustrating experience and the repetitive notifications you are receiving. Please message us via More > Help & Support > Send Feedback inside the app so our technical team can look into these errors and fix them for you.
Paddy
August 21, 2026
Being forced to use this app thanks to Verizon choosing to go down the same terrible path t-mobile did which already is going the same way. I can't get in, it says my number is already associated with the account I just made, then when trying to recover my info it says it doesn't recognize my number. The sync up app was decent until T-Mobile shut it down and combined it in their T-Mobile app. Terrible idea, the app sucked, logged out, no more video calls. At least with sync up we could text.
2 people found this review helpful
Did you find this helpful?
Verizon Consumer Group
August 26, 2026
We apologize for the login errors and confusion when trying to sign in. We want to help resolve this access issue right away. Please email us at [email protected] or message us via More > Help & Support > Send Feedback in the app if accessible so our team can look directly into your account and help fix this.